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FUDICI! nition At the end of 2002, Graylevy Machining, hired Mary Lou Morris to manage one of its troubled divisions. Mary Lo

Variable (unit-level) Prevention Appraisal Internal failure External failure Total Fixed $12,000,000 12,000,000 6,000,000 12,

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Answer #1
1. Calculate the break-even point in revenues for 2003. How much was the division losing?
Break even Point = Fixed Cost/ Contribution Margin Ratio
Break even Point = $72,000,000/ (1-80%) $ 360,000,000.00
Loss = 0.2 × ($360,000,000 – $300,000,000) = $ (12,000,000.00)
2. Calculate the break-even point in 2004. Explain the change.
New fixed costs = $72,000,000 + ($42,000,000 - $24,000,000) $   90,000,000.00
New variable cost ratio:
Old variable costs = $300,000,000 x 80% $ 240,000,000.00
New variable costs = $240,000,000 – (96,000,000 - $66,000,000) $ 210,000,000.00
New variable cost ratio = $210,000,000/$300,000,000 70.00%
Break even Point = Fixed Cost/ Contribution Margin Ratio
Break even Point = $90,000,000/ (1-70%) $ 300,000,000.00
Mary Lou chose to spend more fixed costs on appraisal and prevention activities. This had the effect of reducing variable quality costs (failure costs) and lowering the variable cost ratio from 80%  to 70% . Although the change in one year was not dramatic, it did produce a break-even outcome for the division.
3. Calculate the break-even point in 2008, assuming that revenues and other costs have remained the same. Is it possible to reduce quality costs as dramatically as portrayed?
New fixed costs = $72,000,000 - ( $24,000,000 - $4,800,000) $   52,800,000.00
New variable cost ratio:
Old variable costs = $300,000,000 x 80% $ 240,000,000.00
New variable costs = $240,000,000 – (96,000,000 - $1,200,000) $ 145,200,000.00
New variable cost ratio = $145,200,000/$300,000,000 48.40%
Break even Point = Fixed Cost/ Contribution Margin Ratio
Break even Point = $52,800,000/ (1-48.40%) $ 102,325,581.40
Yes, based on the experiences of numerous companies, quality costs can be reduced dramatically as quality improves. Reducing costs to 2.5 % of sales with 80% of total quality costs belonging to the control categories has been done. Quality improvement offers significant opportunities to improve profitability.
4.Assume that from 2003 to 2008, the division was forced to cut selling prices so that total revenues dropped to $180 million. Calculate the income (loss) that would be reported under a 2003 cost structure. Now, calculate the income (loss that would be reported under the 2008 quality cost structure (assuming all other costs remain unchanged). Discuss the strategic significance of quality cost man agement.
2003 cost structure:
Loss = 0.2 × ($360,000,000 – $3600,000,000) = $ (36,000,000.00)
2008 cost structure:
Profit = (1 - 48.40%) x ($180,000,000 – $102,325,581) $   40,080,000.00
By improving quality, quality costs were reduced so that prices could be reduced in response to competitive forces—and still maintain profitability. Otherwise, the division might not have survived. Strategic cost analysis is an effort to use cost information to help companies gain a sustainable competitive advantage. Quality costing certainly offers this potential use. Managing quality costs is critical in today’s competitive environment.
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