Question

Read the case study, Prairie Regional Medical Center.
In 500 words or less, list four quality and patient safety concerns/issues related to case study situation. For each concern/issue listed, provide a supporting rationale as to why the concern/issue negatively impacts patient safety and quality. Finally, identify one HRM practice for each concern/issue that Prairie Regional Medical Center should implement organization wide. You should consider all HRM practices explores and evaluated throughout the course when developing your response.

on Accreditation of Rehabilitatio Facilities International Community resources center Laboratory accredited by the Colle of American Pathologists and American Note: This case was written by Jenna Green and Will Case Haithcock. About the Hospital Prairie Regional Medical Center (PRMC), Association of Blood Banks located in central Kansas, is a 245-bed hos pital that offers a comprehensive range of . inpatient and outpatient medical services to residents of central Kansas. The medical staff PRMC is fully accredited for all services sur of PRMC consists of more than 125 physi cians and dentists representing a number of specialtics, including the following e Wound care unit veyed by The Joint Commission The Situation Felix, a 68-year-old man, presented to PRMC with a peptic ulcer and underwent abdominal surgery (a diagnostic laparot omy). He was admitted to the patient tower for an anticipated four-day monitoring and recovery stay after his surgery, which was without any complications. Other than the recent operation, Felix has been in relatively Among the specialized units and facilities at good health for his age, but does have diabe e Comprehensive cardiac care . Neurosciences Women's health e Emergency medicine, including a 24 hour trauma center . Rehabilitation PRMC are the following: tes and wears hearing aids in both ears Rencc, a registered nurse, was assigned to Felix's care during his recovery. She would be able to monitor and care for Felix for his entire Comprehensive inpatient rehabilitation recovery because she works a unique schedule ot unit accredited by the Commission five days on, five days off, which was specificaly . Dedicated women's unit . Skilled nursing facility

Answer 1

1.Pam should accept a complaint generously when given from the patient party end as it is his responsibility. He can handle it effectively by ensuring acknowledging and assuring the patient that appropriate actions will be taken.

In case if a patient complaint is disregarded it can be taken to the notice of registration body for further query and sorting it out.If this is also not satisfactory then the patient can seek his lawyer's help and a legal case can be filed.

2.Renee's shifting schedule has to be changed.She had a hectic working hours of 12 hours a day and five days a week.Change of shift time can be beneficial to rejuvenate her physically and emotionally and perform better and avoid any accidental negligence.

The nurses are limited to work for a time frame of 40 hours a day.It is typically 8 hours duty for 5 days,10 hours duty for 4 days and 12 hours duty for 3 days.This was scheduled to relive work stress on the nurse.

Here Renee doing 12 hours shift worked 5 days a week which is u0 hours a week.This could be a reason for her exertion and mistake.

3.Pam should inform the patient's wife that appropriate actions will be taken as per the hospital's rules and regulations. The protocol will be strictly followed and your concerns will be addressed appropriately.

4.It is a case which has to be reported to a QI team to find out the cause,because here overtime and workload are the reason for this happening which resulted in infection .A QI team can find a solution and direct the healthcare sector after proper analysis

5.Yes,this situation could have been avoided from the HR end that when recruiting a candidate it is a must to stick to the guidelines and a staff cannot be blamed if the organization demands a more working hours than recommended by the body.The HR system like addressing the time ,refreshments to staff can have played a role in this situation not to be happened.