Question

Question 1 A company mission statement must be at least a paragraph long. O True O False
Question 2 SMART goals stand for: O Specific, Measurable, Attainable, Realistic, Time bound. O Specific, Measurable, able, re
Question 3 Which of the following statements is in SMART format? o I want to graduate I will obtain a Business A.A. Degree in
Puestion 4 Which of the following statements is in SMART format? O I will improve the company customer satisfaction rating fr
Question 5 SWOT Analysis: includes internal factors (that we can control) of strengths and weaknesses, and external factors (
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Answer #1

1. Ans: False

Explanation:

A mission statement may be a sentence or two sentence.

2. Ans: Specific, Measurable, Attainable, Realistic, Time bound.

3.Ans: I will obtain a Business A.A. Degree in May 2019 from Montgomery College with a 3.5 Grade Average of higher.

4. Ans: I will improve the company customer satisfaction rating from 73% to 90% by July 2020 through surveying and corrective action, training, and quality customer service policies.

5. Ans: Includes internal factors (that we can control) of strengths and weaknesses, and external factors (outside the business) of opportunities and threats.

Explanation:

S - Strength

W - Weaknesses

O - Opportunities

T - Threats

Strengths and weaknesses are internal factors, where as opportunities and threats are external factors.

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