Question

Assume the role of the manager in a medical records department in a small community hospital. One of the top physicians within the hospital is consistently delinquent with documentation and chart completion. Every week reminders are sent to his email as well as placed upon his desk, and the next step in the process is to restrict his access to the mecical record until charts are completed, which means that new patients cannot be taken on or treated. It will require him to come to the medical records department at least twice a week to work on the charts until completion. Only then will the restrictions be lifted. Draft an email to the physician that will outline the process and lay out the expectations. Provide rationale from external sources as to why he must be placed on restricted access. Clearly outline the expectations for him to meet in order to regain his status as operational within the system.

Answer 1

The physician plays the major role in patient care.The responsibilities of them are very high for efficient and eminent patient care by self and other medical professionals. The email has to be drafted in a respectful and dignified way but also stressing the importance to abide with the hospital's policy.

From:Manager (email id )

To:Physician (receiver id)

Sub:To complete pending documentation

Dear sir,

Your access to medical records has been temporarily withheld due to incomplete documentation. Hereby requesting you to complete the pending charts by visiting medical record department atleast twice a week and access the services to render patient care as per the hospital's policy.

Regards

Manager