Question

Describe Banco Bilbao Vizcaya Argentaria current social responsibility and corporate governance policies, and what they are doing or not doing to practice effective social responsibility and corporate governance.

Answer 1

BBVA’S CSR is banks responsibility from impact of it’s nature of work on people’s lives

Objectives：

• Carrying out main work in responsible manner, keeping people at the core of work
• Maximise shareholders and stakes value, and benefit the society
• Minimizing negative impacts
• Keeping up the Brand name

Commitments：

for clients and shareholders：

placing at core, effective communication,  development of products and services with higher social impact

for employees：

diversity, equal opportunity, work life balance, culture of social commitment

taking care of suppliers needs,

society into consideration in all their actions，

respect for human rights,

preventing unacceptable and illegal behaviour