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What is a quality management system that is structured to support organizational excellence? How does a...

  1. What is a quality management system that is structured to support organizational excellence? How does a quality management system developed to promote organizational excellence differ from the traditional product related quality systems?
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Answer #1

The quality management system is a combination of using various business processes to collectively pursue high customer satisfaction by meeting their needs and demands through high-quality products. This is done through various processes and expressed in the forms of organizational goals and objectives, its policies and strategies in meeting those goals, and the management of resources required to meet the high standards.

This helps in supporting organizational excellence through continuing efforts to meet sustainability and transparency in the organization with customer satisfaction which is the key to long term success of any organization in any industry.

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