Question

7. Individual workplace behaviors (Connect, Perform) Use your knowledge of individual workplace behaviors to answer the following questions. Which situation best exemplifies the meaning of organizational citizenship? Jay does his job well, but when Christy asked her to answer calls from her clients while she is on vacation next week, Jay said that he had enough to do taking care of his own clients. Larry's wife is off for Good Friday, but Larry's company requires work that day. Company policy provides a holiday on Easter Monday instead. Larry decides to use one of his sick days to get the time off on Good Friday. Scott has developed his own notes on how to efficiently enter report data in the company system. He volunteers to share his information with new hires and to answer their questions. Morale is so high at the company that most employees take only a percentage of the total vacation time allotted to them. Though managers commonly deal with negative individual behaviors, which behavior is more rare and more serious to address? O Workplace violence Tardiness O Absenteeism Turnover

Answer 1

1.

Option 3

- The behavior shown by Scott is voluntary in nature and is not part of his contractual tasks.

2.

Option 1

- Workplace violence is very rare and more serious to address than the other problems.

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