Question

You are the Senior Training & Development Specialist at ACME Company, and you have been asked...

You are the Senior Training & Development Specialist at ACME Company, and you have been asked to design a training program for a number of employees within the organization.
Select a topic of your choice that you would want to train the employees on. For example you may choose ‘effective sales conversations’ or ‘harassment in the workplace’ or ‘exceptional customer service practices’. Once you choose an topic (i.e. identified gap) you are going to build out the training program to address those identified gaps. The assignment is as follows:
Total: /80
Define course goals (10 Marks). Determining the goals for the course will clarify what you want the students to learn and accomplish. What do you want your students to remember from your course in 5-10 years?
How should taking your course change students?
What skills should students gain in this course?
How does this course relate to other courses in the discipline? How, then, might you define the course goals accordingly (e.g., for an introductory, fundamental, or advanced course in the discipline)?

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Answer:

Let us take into consideration the training program on “Maintaining schedule of the projects and tasks”

Course goal:

The main goal of the course is to inhibit time management among the students. This course will help them in understanding how to prepare schedule and how to manage the tasks according to prepared schedule. It would help them in framing and aligning of the various activities according to the schedule so that they would be able to complete all those activities within the given time range.

How should taking your course change students?

Taking this course would change students in that they would be able to manage the time wherever they would start preparing for the assessment. They would be able to prepare schedule and work according to the prepared schedule. This will develop discipline among the students and their work efficiency would increase.

What skills should students gain in this course?

Student would gain time management skills and the skills associated to schedule preparation and managing of activities according to the schedule.

How does this course relate to other courses in the discipline? How, then, might you define the course goals accordingly?

As the goals of other courses, this course also helps in the addition of discipline among the students so that if they are selected in the company, they would be able to adapt to the high performance environment of the company. The goal of the course is the fundamental one which acts as the main criteria of performance in an organisational setting.

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