Question

choose a task

Project 1. You can choose to base this project on an actual workplace such as your current or previous workplace, or you can complete the project hypothetically. Your CEO is keen to make your organisation a learning organisation and has identified a range of priorities where they think improvements can be made. As a manager it is now your responsibility to take those organisational priorities and translate them into productivity improvements. You will need to create a training plan to be submitted to the CEO for approval. The plan should cover: 1. Identify training needs Identify the top three priority learning and development needs of the organisation. Identify the top priority learning and development needs of your team. Document the specific goals and objectives of your intended learning and development program 2. Determine the learning plan Describe how you will collaboratively develop and get agreement on a learning plan. List the learning delivery methods you want to use and explain why they are appropriate to the learning goals, and the learning style of participants. Document the timeline and budget for the training. List the equipment and resources required for the training. 3. Evaluate the result of the training Document how you will determine whether the training achieved its goals. Describe how you will record the resulting performance of the training participants. List the tools you will use to encourage individuals to self-evaluate their performance after having attended the training. List the records of this training that you will keep and explain why. Notes:

Answer 1

Identify the top three priority learning and development needs of the organisation.

1. Project management skills
2. Customer service skills (internal and external)
3. Communication skills

Identify the top priority learning and development needs of your team.

1. Health and Safety training
2. Environmental training
3. Manual handling

Document the specific goals and objectives of your intended learning and development program.

• Increased skills in project management, scheduling and planning to increase efficiency
• Increase better communication and relationship with clients to increase revenue
• Increase efficiency and decrease chances of injury throughout the workshop.

Determine the learning plan

A learning plan will be developed to meet the above mentioned goals and objectives in an efficient manner. Several techniques and methods will be followed to achieve the needs. It is important to give balanced guidance, to complete an assignment examination to encourage succession, to interfere with students, to conduct training, directing, coaching and giving input. I will make a learning domain. A learning plan will then put in practice in the workplace.

Describe how you will collaboratively develop and get agreement on a learning plan

A meeting will be conducted with all the working staff, whether it is senior manager staff or working in a store or shopfloor, even admin staff. The time and place of this meeting will be informed to the staff a week before via emails or texts and will be kept in working hours. A meeting agenda will be prepared to address the key issues. In the meeting employees will be encouraged to provide their valuable feedback and key areas will be addressed. The required skills that the team or management feels need to be there in the team will be discussed and plan will be developed accordingly. Performance of employees will be taken into consideration while preparing the plan and lacking areas will be discussed. To meet the other objectives like health and safety of employees, legislation will be referred and required amendments will be made in the existing or new learning plan to achieve the best possible result.

List the learning delivery methods you want to use and explain why they are appropriate to the learning goals, and the learning style of participants.

Few delivery methods can be used in a learning plan. I will be choosing a combination of formal and informal methods. A combination of using computer for a power point presentation, slides, task cards to simulate real life situations, workshops for practical theory. For the management I will be choosing a third party, qualified accredited trainer. For the workshop, will be a trainer and myself to be there as their coach. Coaching might be the best option here as it can not only correct inappropriate techniques but also impart skills. Also along with several other systems like peer based system or buddy system or even on-job training could be used.

Document the timeline and budget for the training.

A fixed timeline and budget will be set for the learning plan and will be achieved, or at least try, within the set time frame and money allocated. The training will be set, 5 weeks for management, 3 weeks for workshop staff.

Budget will be set based on,

• Available trainees
• Salaries of staff
• Required resources such as projector hire, learning material, possible rent of venue place etc

There will be a purchase office who will be in charge of budget allocation, and tracking budget throughout the training period, this will prevent budget overblow.

List the equipment and resources required for the training.

Organisational training

• Projector for power point presentation
• Task cards that will simulate real life situation
• Notebooks, pens,
• Relevant studying material
• Larger room
• Refreshments

Team training

• Project for a power point presentation
• Up to date legislation booklets
• Larger area to practice manual handling

Evaluate the result of the training

To evaluate the results I will be using the feedback collected from all parties involved. Feedback will be collected in steps, first after the training, asking questions about how participants felt like the training went. What did they take away and how they feel the training helped them. This could help me set up future trainings and also add additional material to it if required.

Second will be 3 months after training. See how all parties implemented the training into everyday life, how did it help them improve and what areas they still need to improve. This is very critical step because if training didn’t get the results there is still time to re-adjust the training and take corrective actions before the issue escalates and becomes a financial problem.

Third one will be 6 months after training. By now participants should feel changes not just in organisation but on themselves.

Document how you will determine whether the training achieved its goals.

The achievement of training goals can only be viewed with the help of comparison of past and present performance and using a checklist and marking which goals have been achieved and which the learning program failed to do so. Feedback forms will come in handy in this kind of situation.

Tracking of KPI results that are impacted by the training that has been conducted, ie less injuries or incidents, increased sales enquiry conversion rate, improved revenue or cash flow.

Describe how you will record the resulting performance of the training participants.

The resulting performance of the training programs can be recorded:

• Log books
• Performance sheets filled during and after training
• Feedback forms, stored electronically and soft copy

List the tools you will use to encourage individuals to self‑evaluate their performance after having attended the training.

I will be using Employee self-evaluation tool to encourage the individuals to self-evaluate their performance after having attended the meeting as. The employee self-evaluation encourages employees to think about and plan for their future with our organization. They can target their next opportunity, possible promotions, different jobs they'd like to try, and cross-training they'd like to obtain. The self-evaluation is also an opportunity for employees to think about their careers either with our company or with another employer. In a self-evaluation, an employee responds to a series of questions that help the employee evaluate his or her performance during the evaluation period. This guides the employee through a thought process that allows him or her to focus on the many aspects and nuances of performance.

List the records of this training that you will keep and explain why.

Various records such as logbooks, performance sheets, before, during and after training feedback forms, Outcomes of training, limitations of training, budget and time allotted to the training will be kept. This will be done in order to refer to them in future if any such training is conducted in the future and hence it will act as a guide to that program.

The keeping of records also allows reference back to them in the event of any change in practise, failure to adhere to new processes or procedures.

Can also be used as examples of the impact of successful programs when requesting further budgets for future training courses.

*********** Please upvote if it helps!............ **********