Question

QUESTION 43 Discuss TWO (2) feedforward strategies organisations can implement to reduce employee theft. a. (10 marks) Discuss Two (2) feedback control measures that organisations can implement to reduce workplace violence. b. (10 marks)

Answer 1

Question 43

Feedforward strategies - Feedforward information is the information one provides before sending primary messages. It reveals information on messages to come for instance opening paragraph, movie previews, introduction in public speeches, magazine covers, etc.

Strategies to reduce employee theft

• open channels of communication & convey the accepted rules
• Disclaim: State and communicate that employees should take care of their belongings, place them in allocated lockers, to avoid loss in case even cameras are unable to record articles being stolen. Clearly mention the policy.

Feedback control measures to reduce workplace violence

Feedback is a dynamic system whose behaviour changes over a period of time in response to external stimulation. The systems are connected together for each system to influence the other dynamically. It is a circular arrangement rather than simple causal reasoning. Such systems are counterintuitive. The system may be a closed loop or an open loop.

Measures to reduce workplace violence

• Awareness and training sessions
• Zero tolerance code of conduct with a feedback mechanism

Question 41

Contingent workforce is of employees not on the organization's payroll but providing services to the organization; for instance, consultants, contractors, and, advisers

Organizing issues with contingent workforce

• Technology - The technology opted for depends on the service delivery model, and, the processes that the organization outsources. The considerations on ERP based HR management systems. The difficulties arise depending on how distributed the workforce management is, the level of analytics & decision support capabilities
• Lack of an integrated workforce management strategy - Adherence to regulations is important as Governments crackdown on firms that improperly categorize consultants from a tax perspective; this is to exploit the gap in labour regulations. Avoid being a joint employer with the firm, else these are considered employees of both the organizations