Question

Discussion: The author notes that leadership fosters decision making at the consumer- staff level of interaction. She then identifies five strategies of effective leadership by a nurse manager. Select one of these strategies and discuss how it is used in meeting the objective of postive consumer- nurse relationships. Discussion: Review the four stages of the conflict process. Do all persons involved in conflicts experience all four stages of conflict? Why or why not? How does the conflict process affect the quality of the conflict resolution? Dicussion: Discuss your facilitys plan for excessive community violence. For example, how would your organization handle a riot in the surrounding community or a threat to homeland security? Discussion: What are differences and similarities between bullying and discrimination within the workplace?

Answer 1

Nursing leaders are integral to the successful operation of a health care organization. Staff performance and employee and patient satisfaction are just two challenges nurse leaders must address. Using effective motivational strategies enables a nurse leader to tackle those challenges, resulting in a more positive health care environment.

A conflict process deals with five steps that help alleviate friction, disagreement, problems or fighting. The five steps are:

• potential opposition or incompatibility
• cognition and personalization
• intentions
• behavior
• outcomes

Most people feel like conflict is unpleasant. And they have a lot of emotions when it comes to fear, frustration, they feel disrespected.

Why does it arise?" "How is it resolved?" Encourage participants to share their experiences of different types of conflict in their organizations

--- how would your organization handle a riot in the surrounding community or a threat to homeland security

If your community has an existing plan that has already proved successful, do not start from scratch; simply change or modify the plan where needed.

Workplace bullying is repeated, unreasonable and unwelcome behaviour directed towards an employee or group of employees that creates a risk to health and safety.

Bullying is a health and safety issue, and your obligation to prevent bullying relates to your duty as an employer to provide a safe workplace for your employees. You can be investigated and prosecuted by your State regulator for a breach of health and safety legislation if you allow bullying to occur in your workplace.

Employees are also be able to complain to the Fair Work Commission about workplace bullying to receive an order to stop the bullying.

Discrimination is when you are treated differently (eg less favourably) because of your gender, race or disability.Studies have shown that discrimination against workers with disabilities has both societal and historical influences