Question

22. What contributes to making an employment place one of the “best places to work”? Why would we, as managers, want to develop and maintain our organization as a best place to work?

23. Employee performance is important to effective organizations. We learned in class that there are three big components contributing to employee performance. Describe them and their relationship to each other and to employee performance.

24. Why might an employee relations manager want to be familiar with several of the theories of human motivation?

25. Explain how a manager could use Expectancy Theory of motivation to make changes that help improve the performance of a group of employees who have been experiencing relatively low performance levels.

26. What is workplace culture and why is it important for an Employee Relations Manager?

27. Briefly describe several different approaches for dealing with conflict.

28. U.S. union membership, as a percentage of the workforce, stands at approximately 10.7%. In the previous decades the percentages were closer to 20.   What are the big influences since the beginning of the 1960s that might be contributing to the density levels of around 10.7% rather than around 20%?

29. What do labor unions do? What do labor unions do for their unionized employees?

30. Sexual harassment is a serious issue in the workplace. What can you do, as an Employee Relations Manager, to decrease the chances of anyone in your workplace being sexually harassed?

31. What are the major administrative agencies for labor relations?

32. In June of 2018, the US Supreme Court decided the Janus case about labor relations. What is the Janus case and what are the relevant implications?

33. To improve communications, how can you better respect your conversation partner and how can you work on keeping quiet most of the time?