Describe a difficult experience you had with an employer/manager/coworker and how you handled it.
Late one Friday evening at my last job, a client asked about the project we were working on for them with an urgent issue. Usually my boss handles all customer communication directly, but he left for the weekend already. I described the scenario to the customer, saying that although I may not understand the precise response to the issue, I also worked on the project and could assist. That was good enough for the customer, and while it was true that I didn't get the answer right away, we were able to work through it together quite quickly, and the customer got off the call assured they wouldn't have to worry about the issue over the weekend. I also gave my boss a note about the call so he could check with the client on Monday morning's return.
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Describe a difficult experience you had with an employer/manager/coworker and how you handled it.
What was one of your earliest experiences concerning race? a. Describe the experience, how you felt, and how the experience was handled. b. If you could rewrite that experience, how would you change it and/ or how it was handled?
Share a personal experience you had in a medical office that was either professional or unprofessional. If the person handled it unprofessionally, how would you handle it differently? If they handled it professionally explain why you think it was professional
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