Question

A control plan defines ___________, which are process metrics that have been determined to have a...

A control plan defines ___________, which are process metrics that have been determined to have a strong cause and effect relationship with the outcome indicators.

1 Operational definitions for all possible causes
2 Control points
3 Improvement targets
4 Critical customer requirements (CCRs)
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Answer #1

2. Control points

The parameters or measures based on which a strong cause and effect relationship is established with outcome indicators in the process. The plan ensure that this is something very much improtant which will ensure the ways by which it can be progressed as well

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