Question

A maintenance group improves the effectiveness of its repair work by monitoring the number of maintenance...

A maintenance group improves the effectiveness of its repair work by monitoring the number of maintenance requests that require a second call to complete the repair. Eight weeks of data is shown in the table below.

What are the revised control limits?

Sample

Number

Sample

Size

Number

Nonconforming

1

100

10

2

100

15

3

100

31

4

100

18

5

100

24

6

100

12

7

100

23

8

100

15

0 0
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Solution:

The control limits are:

  

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