Which is not a cell of the Balanced Scorecard model?
turnover |
financial |
customer |
processes |
learning |
The correct option is
Turnover
Turnover is not ell of the Balanced Scorecard model. There are 4 elements where financial comes under financial legs. Customers come under customer legs. Processes come under Internal Business Process Leg and learning comes under Knowledge, Education, and Growth Leg.
Which is not a cell of the Balanced Scorecard model? turnover financial customer processes learning
Cardinal Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. Cardinal Corporation Balanced Scorecard Report For Quarter Ended December 31 Perspective: Goal Objective KPI Goal Actual Achieved? Financial: Customer: Through its strategic management planning process, CardinalCardinal Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase sales of...
R3. 4: The typical balanced scorecard measures organizational performance in which of the following categories? A. Financial, Output, Process, Input B. Strategic, Financial, Customer, Learning C. Financial, Customer, Process, Learning D. Supplier, Process, Customer, Financial
Which of the following statements about the Balanced Scorecard is true? a. An effective balanced scorecard will create a strategy map and validate the cause-and-effect relationships between measures in the four perspectives and financial outcomes. b. The four balanced scorecard ‘perspectives’ used by all companies are the: operational, investing, financing, and customer perspectives. c. A balanced scorecard is commonly used to evaluate investment decisions.
For each measure, match the corresponding Balanced Scorecard Perspective. That is, from the drop down list choose the Balanced Scorecard Perspective (#1-4) that matches the given measure. Learning & Growth Financial Internal Business Process Customer Match each of the options above to the items below. Market Share Market Share Open choices for matching Earnings per share growth Earnings per share growth Open choices for matching Set up time Set up time Open choices for matching Employee turnover ratio
The Balanced Scorecard 1. Why might measures used in a balanced scorecard differ from company to company? 2. Why does the balanced scorecard include financial performance measures as well as measures of how well internal business processes are doing? 3. If you were at a company and were being reviewed on an annual basis for promotions, increases in salary, etc - would you prefer to be evaluated with a balanced scorecard approach? Some other assessment method? Why?
22 The central purpose of the balanced scorecard, including its use in performance appraisal, is to: a. Improve internal business processes b. Reduce waste and inefficiency c. Maximize the employee's learning and growth d. Create superior customer value and satisfaction
The customer perspective of the balanced scorecard approach a. evaluates the company from the viewpoint of those people who buy its products or services. b. evaluates the internal operating processes critical to the success of the organization. c. is the most traditional view of the company. d. evaluates how well the company develops and retains its employees.
2. Build a balanced Scorecard for H&R Block that proposes objectives and measures for e of the four quadrants of the card (financial, customer, internal, and learning). Copyright © 2017 by Nelson Education Ltd.
Which of the following perspectives of the balanced scorecard include service levels, satisfaction ratings, and repeat business? A) Internal B) Financial C) Customer D) Innovation
Balanced Scorecard, Perspectives, Classification of Performance Measures Consider the following list of scorecard measures: Required: Classify each measure according to the following: perspective, financial or nonfinancial, subjective or objective, and external or internal. When the perspective is process, identify which type of process: innovation, operations, or post-sales service. a. Product profitability b. Ratings from customer surveys c. Number of patents pending d. Strategic job coverage ratio e. Revenue per employee f. Quality costs g. Percentage of market h. Employee turnover...