Question

1. In the context of KS Cleaners, critically evaluate the availability of any prerequisites to implementing a performance management process

Answer 1

A prerequisite is any course or training that you undergo before the prior actual trial to be allowed to pursue the next level of the test. This is made to ensure that all participants are well learned and are capable of proving that they have completed the previous course in other levels.

In the case of KS cleaners, there are many prerequisites which are used for implementing the output of the management process to ensure perfect output. The KS cleaners which majors on low work output to its customers by ironing, cleaning, laundry and other many services to its customers indicate many prior pieces of training which empower the workers to sacrifice a lot in their daily activities when serving their esteemed customers. Despite being a low-income company which provides small services to its customers, the KS cleaners have got a high output regarding their job service to their customers. By the end of it, the company is expanding due to high demand by the high number of customers and the good job done by the employees.

This increase in customers and high demands made by the increased number of customers is a clear indication that the company is investing in prerequisites before employing their customers that’s why their job output is increasing tremendously . The form four leavers who are employed there have passed through different courses and subjects to make them more fit for the job well done. They are well equipped with different and vital skills in various areas which enable them to be perfect when it comes to their production.

Despite being a low knowledge job which doesn’t require many prerequisites for it to be tackled by the employees, Mr. Kevin, the manager, ensures that all his workers undergo specified training to instil great skills and abilities to perform the job accordingly. The high school's students are also encouraged to participate in their homework’s and socialize in a healthy way which is accepted by the company at large.

The company also requires focused and trained employees who are suited for the job and that are why many courses have to be undertaken to choose on the best and devoted workers for the benefit of the company at large. The teenagers who are hired by the company manager have great experience regarding dry cleaning, laundry, ironing and other delivery services to their customers. Teenagers are also recruited to perform the simple tasks to manage their tender skills and gain more experience regarding laundry and cleaning at large. They are taught different methods of cleaning and performing worthy services to their customers thus making them acquainted with great knowledge regarding their work output.

In a nutshell, the performance of the KS cleaners company is not that bad due to the great investment in prerequisites which enables the workers to be well versed with their job categories thus marketing the company at large and making it grow. The company should also put greater efforts in pre-training courses to their employees for them to aim higher and achieve more.