Question

Chapter 7

Question # 1 If you were Da La Vega, what would you do at this point? Do you think De La Vega has Waited too long to make a substantial change in his relationship with Bussard? Why?

Question # 2 How would you characterize De La Vega’s Style as a follower? What tactics might help improve his relationship with Bussard? Explain.

Question # 3 If you were in De La Vega’s position, what you have done from the beginning? Be specific about your actions and timing.

Chapter 8

Question # 1. What theories of motivation help explain Charlotte’s demands and the reactions of other employees to those demands?

Question #2. What options can you think of for handling Charlotte’s demand for even higher commissions? Which option would you choose? Why.

Question # 3. How might Doris Ann Riley deal with employee morale in light of the extremely high pay demanded by a star salesperson?

Chapter 10.

Question# 1. What styles for handling conflict appear among the board members? Explain

Question# 2. What options do Ben and Casey have for helping resolve the conflict between Johnna and Robert? What conflict styles might they adopt for this meeting?

Question# 3. What suggestions would you make to help board members arrive at a good team decision?

Answer 1

Chapter 7:

1. On the off chance that I was De la Vega, I would plunk down with Bussard in a formal gathering setting and ask him to lay out the vision of the organization and the extent of the activity or position I have taken on. I would request points of interest, for example, what accurate obligations I am required to perform and which obligations are someone else's duties. Consistently that passes by without requesting this data, is only an exercise in futility for De la Vega as far as happenstance cost and an exercise in futility for the organization who could be completing helpful work. I don't think it is ever past the point where it is possible to plunk down and attempt to roll out an improvement in an organization or relationship. Change is a piece of life. Nothing is ever written in stone. The sooner De la Vega makes a move, the better.

2. I would describe De La Vega's style of following as unconfident, feeble and amateurish. Be that as it may, I would likewise arrange Bussard's style of driving as sloppy and amateurish. There are errors being made for the benefit of the two gatherings for this situation. De La Vega is committing the error of not posing inquiries or if nothing else posing the correct inquiries, and Bussard is committing the error of not appropriately preparing his workers to do their situations as well as could be expected. So as to fix this, a formal gathering ought to be held with the two gatherings where they diagram the particular obligations and extent of the positions.

3. I for one pose a ton of inquiries to the point that a few people really state I pose an excessive number of inquiries. Along these lines, this would have never struck me since I would not have left his office during the underlying gathering in the event that I was hazy about something. I would stay there and pose the fundamental inquiries until I realized I completely comprehended the extent of my position. This should be the point of view of anyone who is as enthusiastic about their activity as the case claims De La Vega may be.

Chapter 8:

1. Two hypotheses can clarify Charlotte's requests and the responses of different workers to those requests; Expectancy Theory and Equity Theory. Anticipation Theory suggests that a worker's conduct is affected from the future result went with most extreme delight and that the inspiration level of an individual relies upon his desires for his/her capacity to play out an assignment and get grants. Value hypothesis recommends that workers look for the social value as far as remunerations. On the off chance that the workers feel that they are not getting equivalent treatment, they would feel demotivated.

2. Charlotte's interest for considerably higher commissions can be dealt with by saying yes to the interest of expanding her business bonus by a significant sum and holding her or offering her another compensation structure that incorporates fixed and variable pay to limit the distinction between her compensation structure and the compensation structure of different salespersons. The subsequent methodology is the one I would pick as it expanded all-out joy under utilitarianism.

3. Taking a gander at the circumstance, it is exceptionally clear that different salespersons are not content with Charlotte's high payments. In this manner, if the organization keeps on expanding charlottes deals commission, it will contrarily affect on the assurance of the remainder of the salespersons. In the event that the spirit is low, the exhibition and proficiency level for the remainder of the representatives will diminish, raising more ruckus for the organization. Doris Ann Riley should find a way to deal with the circumstance, perhaps set up a money-saving advantage investigation for Charlotte to check whether the high pay is really advantageous to both the organization and the star sales rep. Likewise, Doris ought to talk about the issue with the organization's proprietors and attempt to limit the enormous pay holes among Charlotte and different deals. Just as keeping a decent offset with the compensation and pay structure for every one of the salespersons.

Chapter 10:

1. The types of conflict are:

• task conflict
• relationship conflict

There are 5 ways to resolve conflict.

• Dominating style
• Avoiding style
• Compromising style
• Accommodating style
• Collaborating style

2. The options Ben and Casey have for helping resolve the conflict between Johnna and Robert are:

• Integrative negotiation
• Distributive negotiation

3. The suggestions I would make is for us to consult on which thought is better. Take a gander at the masters in remaining in china and the cons and the equivalent for re-shoring. I would make a proposal to check whether the Chinese can ship to America for the time being so the two gatherings can get what they need. With this efficiency would not be ended while things in chine get set up.