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Organizational _________ routines consist of all the policies, practices and actions that keep people from having...

Organizational _________ routines consist of all the policies, practices and actions that keep people from having to experience embarrassment and threat or examining the causes of them.

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Answer #1

Answer: Defensive routines

Defensive routines are the unspoken and unwritten codes or policies to avoid threats or embarrassments since it is the human nature to look good and being accepted in organization.
For example: In an organization employees are encouraged to take risks but are required not to fail.

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