Question

Why is it advisable that businesses conform to ISO standards ?        (6)

Answer 1

ISO 9000 is a quality management system of international standard for companies in different industries. ISO 9001 is an international standard for quality management system (QMS) that focus on enhancing the customer satisfaction. This focus on continual improvement and the quality objectives companies should use to improve their QMS.

The ISO 9000 series of documents set the international requirement for managing and maintaining the quality of the system. This document was created by the International Organization for Standardization. ISO 9000 has made advanced changes where the system focus on improving the quality on a daily basis. This standard applies to the business areas in international business.

The supplier will benefit from achieving ISO 9000:2000 registration. These benefits include:-

• It helps in gaining competitive advantage by implementing the quality management system effectively.
• It gives confidence to the organization about the suppliers product quality.
• This helps in providing mutual understanding between suppliers and manufacturer by providing quality management system.

ISO 9000 is a quality management system of international standard for companies in different industries. Six Sigma is the methodology used for process improvement and focus on quality.

The value added to the business that participate in a quality program like ISO are:-

• Organization can assess itself and understand the areas it needs to focus more on for proper quality management and process improvement.
• Both the program enriches the way to manage business.
• Helps in meeting customers' requirements and improve customer service.
• Both the program focus on improving the root cause rather than just the output, thus improves the critical processes.
• Helps in eliminating waste or non-value added steps and focus on speedy delivery of results.