How has social media impacted public relations? Give examples to support your answer.
Answer
✓ social media had a great impact on the public relations, by increasing the effectiveness of communication, and reaching out to millions of people, with various offerings and opportunities. Social media tools helps to spread the news, press release, company reporting, promoting the products, advertisements, and also allowing the people to stay connected with companies, institutions, and stay informed with every market information. For example: social media tools like, website of a company, say MyGlamm European makeup, utilised their website and application to display their products, and also to retain their prospective customers, through memberships, referral program and provide help by using chat bot, Solving issues and keeping the customers satisfied.
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How has social media impacted public relations? Give examples to support your answer.
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