What is the connection between Costco's external customers and its internal customers (employees) in terms of...
What is the connection between Costco's external customers and its internal customers (employees) in terms of customer service?
Homework Answers
Connection between Costco's external and internal customers in term of customer services-
Costco believes that employees are the best brand ambassadors.
When internal customers i,e. Employees of the company are satisfied and passionate they give their best efforts to serve external customers.
Costco provides best salary in the industry to its staff and in the same way it provides huge discounts to the customers
Costco believes that less options for a customer purchasing incidence is needed as when customer founds lots of substitute for one product he get confused and cancel the purchase decision at that time. Same is fruitful for first line staff, if the substitutes for a single product is less then they can manage the store easily.
In so many terms, costco frames its policies for customer services to connect both internal and external customers and align their needs and wants accordingly to serve them best.
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What is the connection between Costco's external customers and
its internal customers (employees) in terms of...
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1. What is the link between internal marketing and service
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2. What internal marketing programmes could British Airways
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3. What challenges may BA face in implementing an internal
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Discussion questions
1. What is the link between internal marketing and service
quality in the airline industry?
2. What internal marketing programmes could British Airways
put into place to avoid further internal unrest? What potential is
there to extend auch programmes to external partners?
3. What challenges may BA face in implementing an internal
marketing programme to deliver value to its customers?
(1981)ǐn the context ofbank marketing ths theme has bon pururd by other, nashri oriented towards the identification of...
QUESTION 44 Which of the following is a difference between internal recruiting and external recruiting? a. Internal recruiting involves hiring people who already work in the company, whereas external recruiting involves hiring people from outside the company. b. Unlike external recruiting, internal recruiting involves hiring passive candidates Internal recruitment methods include employee referrals and walk-ins, whereas external recruitment methods include job posting and career paths. d. Unlike external recruiting, internal recruiting increases recruitment start-up time and costs. QUESTION 45 Which...
Identify the following users as elther external users (E) or Internal users (). a. b c d Lenders Research and development managers Executive employees External auditors 22 ITI e. I I f. h. Business press Customers Service managers Labor unions Purchasing managers Boards of directors Production managers Voters 1. 1. K 1.
47. A) What are the two similarities between external auditors and internal auditors? (2 points) B) What are the two differences between external auditors and internal auditors? (2 points)
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