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Which of the following choices is NOT an example of data gathering by communication? a. paper-based...

Which of the following choices is NOT an example of data gathering by communication?

a. paper-based survey

b. telephone interviews

c. mystery shopper surveys

d. online survey

e. personal interviews

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Answer #1

The correct option is d. Online survey as there is no communication between the customer and the company during an online survey. Customer fill the survey in isolation.

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