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Why is speed of delivery so important for delivered meals? What variety of options contribute to this performance metric...

Why is speed of delivery so important for delivered meals? What variety of options contribute to this performance metric?

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Answer #1

Speed of delivery is of utmost importance for delivered meals.

Meals are perishable items and have a very short span of life after which they are unfit to be consumed.

These become unfit for consumption after a certain time.

If meals are not delivered on time it not only becomes unfit to be consumed, but also has very negative impact on the firm's reputation.

It is not only a financial loss to the firm supplying the meals but also the reputation of the firm is at stake.

When the meals are delivered not on time, it results in delay as a result the demand falls as the people start looking for alternatives who are deliverying the meals on time.

The performance metric is influenced by the following options:

1. Demand of product

2. Quality of product

3. Reputation of the firm

4. Pricing of the product

5. Competition

6. Availability of alternatives

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