Question

1

1. In a short essay, list and discuss the essential skills, that managers need to perform the duties and activities associated with being a manager.

2. In a short essay, discuss the difference between ‘efficiency’ and ‘effectiveness’ and include a specific example to support each concept.

3. Name the ways in which globalisation has changed the manager’s job. Describe and provide examples.

Answer 1

1. The essential skills that managers need to perform the duties and activities associated with being a manager are: Planning. Planning is a vital aspect within an organization. Communication. Possessing great communication skills is crucial for a manager Decision-making Delegation. Problem-solving Motivating. 2. Difference between 'Efficiency' and 'Effectiveness' BASIS FOR COMPARISON EFFECTIVENESS EFFICIENCY The virtue of being Meaning The magnitude of nearness of efficient is known as the actual result with the efficiency. intended result, is known as effectiveness. What is it? Work is to be done in Doing accurate work a correct manner. Emphasis on Inputs and Outputs Means and Ends Time Horizon Short Run Long Run Extroverted Introverted Approach Strategy Implementation Ascertainment Strategy Formulation

BASIS FOR EFFICIENCY EFFECTIVENESS COMPARISON Orientation Operations Strategies Example: Efficiency is best utilization of resources. Effectiveness is getting the job done. If your team finish a nine day job in twenty days and are working 100% of their time they are efficient but not effective. If they finish the job on time but working 9% of their time then they but not efficient. Project managers focus on effectiveness while functional managers usually focus on efficiency are effective 3. Ways in which globalisation has changed the manager's job are More remote teams. This brings new challenges for managers. Think midnight calls to coordinate with teams around the world. More global and cultural context required. Things are more connected. Clients and partners can be all over the world, with their own practices, customs and values. Global markets can harm or help your business, even if you only operate in specific areas At the same time, many organizations still focus on single country markets that aren't as subject to global forces, which means globalization may not directly impact managers on a day-to-day basis.