Identify and give example of four indirect conflict management strategy

Question

Question

Answer 1

Answer #1

INDIRECT CONFLICT MANAGEMENT STRATEGIES

*Independence management

The managers adjust the freedom to their workers when conflict occurs.

Eg: promotion in job,transfer

*Focus on common goals

Conflict parties are focused on mutually desirable outcomes.

Eg:Share experiences and ask questions.

*Upward referral

It is chain of conflict management. Problems are referred to higher authorities.

Eg: involve third party in conflict management

*Script and myths alterations

Conflict are managed by behavioural routine that become the part of culture of the organisation.

Eg:manager tries to manage conflict through meetings.

Answer 2

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