Competitive negotiators frequently use tactics which others view as "unethical", in that these tactics either violate standards of truth telling or violate the perceived rules of negotiation. This paper sought to determine how business students viewed a number of marginally ethical negotiating tactics, and to determine the underlying factor structure of these tactics. The factor analysis of these tactics revealed five clear factors which were highly similar across the two samples, and which parallel (to a moderate degree) categories of tactics proposed by earlier theory. Data from one sample also permitted comparisons of the appropriateness of certain tactics across gender, nationality, ethnic origin and perception of one's negotiating style.
A consistent thread running through many of the
ethical and moral scandals of the last decade is a
flagrant disregard for basic standards of honesty.
Lying and cheating seemed to be in vogue, and
examples abound. Scientists falsify their research
results. Major corporations fail to disclose
product defects or chemical spills. Manufacturers
fail to report known defects in their products. A
1989
Newsweek survey of 1093 high school
seniors reports that 36% say they would plagiarize
in order to pass a certification test; 50%
would exaggerate on an insurance damage report;
66% would lie to achieve a business objective;
and 67% would inflate their business expense
reports (October 30, 1989).
Negotiations are an interesting arena in which
to study ethical decision making regarding
honesty. First, negotiation is a pervasive activity
in management contexts. In his study of key
management roles, Mintzberg (1973) reported
that managers spend a significant portion of
their time either negotiating for things that are
important to them, or resolving disputes among
others in the workplace. Second, and more
importantly, those who have written about effective
negotiation strategies have often suggested
that some types of dishonest behavior may be
appropriate or even necessary to be an effective
negotiator (see Lewicki, 1983; Carson, 1993;
Crampton and Dees, 1993; Lewicki, Litterer,
Minton and Saunders, 1994; Lewicki and Stark,
1994 for reviews).
The purpose of the study reported in this
paper was to examine judgments about the perceived
ethical appropriateness of using selected
tactics in managerial negotiations. The paper will
first examine the nature of negotiation and the
challenges, it poses for those who wish to act
ethically. The authors will explain the development
of a questionnaire used to measure the perceived
ethical appropriateness of selected tactics,
and the results we obtained from two large
samples of management students. The implications
of these results will be explored for understanding
how these tactics are perceived in
negotiations, and for future research on the
conditions under which these tactics may be
used.
The negotiation context
Lax and Sebenius (1986) define negotiation as
“a process of potentially opportunistic interaction
by which two or more parties, with some
apparent conflict, seek to do better through
jointly decided action than they could otherwise”
(p. 11). Lewicki, Litterer, Minton and Saunders
(1994) state that a negotiation situation has the
following parameters: a) two or more parties who are
interdependent; b) a conflict of interest; c)
the parties are attempting to use one or more
form of influence to obtain a “better” set of
outcomes; and d) the parties expect that there
will be some “give and take”, or concession
making, to resolve their conflict.
Distinguish concealment behaviors in negotiations that are ethical among the parties in the negotiation.
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Identify a negotiation situation that took place in one team member's organization (It can either be internal to the organization or it can be between organizations). Prepare a 1,750- to 2,100-word paper that includes the following: · Identify the constituents and agents, and describe their role in the negotiation process. · Identify cultural and audience impact on the negotiations (if any) · Describe two of three factors (power, influence, coalitions) that contributed to or supported the negotiation strategies, and analyze...
Business Law QUESTION 1 a) During negotiations, parties to a contract often make statements regarding the quality of the merx being sold or in relation to the terms of the contract. Discuss the four types of statements that one party may make to the other. b) Set out the requirements which must be met before an invention is patentable. c) In terms of the Consumer Protection Act 68 of 2008 a consumer has a right to "fair and responsible marketing",...
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Distinguish among documents produced to protect the health of the public.
Make a dichotomous key to distinguish among the orders of Gammaproteobacteria
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ENERAL PURPOSE form negotiations is less focused on direetly helping parties reach binding agreements n arbitration) and is more devoted to improving the process of communication, increasing and understanding, enabling the partics to reframe their substantive goals and prionities, and engaging in more creative problem solving. Integrative b. Interactive 62. Of the five conflict-handling modes, which one involves unassertive and uncooperative behaviors? e. Competition 63. A lack of communication skills combined with our personal and cultural differences create powerful deficits...