Question

explore how the communication strategies (verbal or non verbal) of the registered nurse can impact the effectiveness of the unit's group work.

Answer 1

Ans) Effective communication is a core skill for all nurses and midwives. Your communication skills can help you to avoid conflict, ensure functional relationships with colleagues, solve problems and create better outcomes and experiences for patients and their loved ones.

- Verbal communication is associated with spoken words and is vitally important in the healthcare context. Members of the multi-disciplinary healthcare team communicate verbally with one another and with patients as well as family members.

Non-Verbal communication:
Non-verbal communication is not reliant on words. It is sent through the use of one’s body rather than through speech or writing. This kind of communication, called body language, can tell a great deal or can totally the wrong impression. It is worth noting that body language may indicate a different meaning to what is spoken. As approximately 60% of communication is non-verbal, non-verbal skills are essential for effective communication [8]. Often non-verbal messages send stronger signals than verbal messages. Non-verbal communication is made up of:

Accent

Bodily contact

Direction of gaze

Emotive tone in speech

Facial and gestural movements

Physical appearance

Posture

Proximity

Speech errors

Timing of speech