For the bank model in Sec. 2.6, suppose that after a customer has waited in queue a certai...

For the bank model in Sec. 2.6, suppose that after a customer has waited in queue a certain amount of time, the customer may leave without being served; this is called reneging. Assume that the amount of time a customer will wait in queue before considering reneging is distributed uniformly between 5 and 10 minutes; if this amount of time does elapse while the customer is in queue, the customer will actually leave with the following probabilities:

Using the function “delete” from Prob. 2.33, run the simulation model with five tellers and estimate (in addition to what was estimated before) the expected proportion of customers who renege and the expected average delay in queue of the reneging customers. Use the same stream assignments as in Sec. 2.6, and in addition use stream 3 for the time a customer will wait in queue before considering reneging, and stream 4 for determining if he or she actually reneges if this time elapses.