Terminology. Please match each item on the left with the most appropriate item on the right.
1. Wolcott and Lynch | a. A system for creating value from intellectual assets |
2. Satisficing | b. Software that can be used to implement a KMS |
3. Relapse errors | c. Human tendency to rely on rules for making decisions |
4. Prioritizing | d. Looking at information from multiple points of view |
5. Knowledge management | e. SBT step that involves identifying personal bias |
6. Identifying | f. Simon’s notion that people will accept the first reasonable solution for a problem |
7. Exploring | |
8. Envisioning | g. Starting place for Steps for Better Thinking |
9. Bounded rationality | h. Tendency to make the same mistakes repeatedly |
10. Database | i. The creator(s) of Steps for Better Thinking |
| j. The last step in SBT |
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