Question

Create a complete job description for the Benefits Manager position using O*NET.

Answer 1

Tasks

• Evaluate job positions, determining classification, exempt or non-exempt status, and salary.
• Ensure company compliance with federal and state laws, including reporting requirements.
• Prepare occupational classifications, job descriptions, and salary scales.
• Provide advice on the resolution of classification and salary complaints.
• Research job and worker requirements, structural and functional relationships among jobs and occupations, and occupational trends.

Technology Skills

• Data base user interface and query software — Clayton Wallis CompGeo Online Professional Forecast Library; Data entry software ; Microsoft Access ; Structured query language SQL
• Enterprise resource planning ERP software — Lawson ERP; Microsoft Dynamics ; Oracle Fusion Applications ; SAP ERP Human Capital Management
• Human resources software — Actuarial Systems Corporation Defined Benefit System; ADP Workforce Now ; Human resource management software HRMS; Oracle E-Business Suite Human Resources Management System
• Medical software — Healthcare common procedure coding system HCPCS ; Medical condition coding software ; Medical procedure coding software
• Time accounting software — ADP Enterprise eTime; Kronos Workforce Timekeeper; Sage Abra

Hot Technology — a technology requirement frequently included in employer job postings.

Knowledge

• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking — Talking to others to convey information effectively.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities

• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Speech Clarity — The ability to speak clearly so others can understand you.

Work Activities

• Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Detailed Work Activities

• Analyze jobs using observation, survey, or interview techniques.
• Monitor organizational compliance with regulations.
• Advise others on human resources topics.
• Oversee business processes.
• Analyze business or financial data.

Work Context

• Electronic Mail — 100% responded “Every day.”
• Spend Time Sitting — 79% responded “Continually or almost continually.”
• Telephone — 75% responded “Every day.”
• Structured versus Unstructured Work — 58% responded “A lot of freedom.”
• Contact With Others — 67% responded “Constant contact with others.”