Question

Hi I need help with this. thank you!

What is the purpose of taking messages for the physician even if he or she is in the office? To allow they physician to avoid constant interruptions while he or she is seeing patients. To be sure that patient's understand how important the physician's time is. To encourage patients to make appointments if they have questions for the physician. To save the expense of having one person assigned to answering incoming calls. O All of the above If a sales representative from a pharmaceutical company calls and asks to speak to the physician, what would be the best response by the medical assistant? To put the call through to the physician's extension. To provide information about the next available appointment time for a pharmaceutical representative to meet with the physician. To offer to take a message for the physician. To say that the caller will have to come to the office and see if the physician has time to speak with him or her.

Answer 1

1. Answer ; To allow they physician to avoid constant interruption while he or she is seeing patient.
Rationale ; One of the primary and expected reason to have a message service with assistant in the clinic of any physician is to avoid of getting disturbance from other client when the physician is dealing with some particular clients.

2, Answer ; To provide information about the next available appointment time for a pharmaceutical representative to
meet with the physician.
Rationale ; As a medical assistant, he/ she should need to be very much responsible while dealing with client or any of professional people. This conversation should be very convenient so that let them have good approach with the physician, which make the work more better.