Question

You are the manager of a cancer unit. Your responsibilities involve managing and directing a team of 22 nurses and 9 support staff. In addition, you have the responsibility for the functions and outcomes of the cancer unit. An issue of contention between the nurses and support staff is the scheduling of outpatient chemotherapy treatments. The nurses propose that there must be at least five support staff positions available in the outpatient treatment center during hours of operation. The support staff states that only two need to be present because their responsibilities are limited in this area. The nursing staff presented the issue to the Chief Nursing Officer, bypassing your authority to make a decision. Answer all the following questions. 1. Adopt the traditional management theory. How would you address this scenario? 2. Apply propositions of the systems theory to how you would address this scenario. 3. The contingency model involves propositions of the discussed management theories. How would you motivate the two sides to cooperate in solving the problem? 4. Identify your generation based on the information in Box 10-2. Using Boxes 10-2 and 10-3, reflect on the motivational strategies. Which do you feel works best for you? What would you add? How will you address others from different generations?

Textbook: Zerwekh, J. G., & Garneau, A. Z. (2018). Nursing today: Transition and trends. Place of publication not identified: Saunders.

Answer 1

Q no 1. Answer :

Traditional management theory :

Mainly it includes POSDCORB,

planning

Organization

Staffing

Directing

Coordinating and controlling.

Reporting

And budgetting.

Here the nurses propose that there must be a at least five supportive staff positions available in the out patient treatment center during the hours of operation.

But supportive staff told that only two enough, because their responsibility is very less in there.

So if we are adopting traditional management theory means

The nursing officer should plan perfectly, how much staff should be needed in that area.

* depending on need and availability of clients and according to their work on that place she must have to plan adequately.

* after the planning, organize the staff according to their work.

* and will direct the supportive staff to do work, what they have to do there.

* she coordinate the work in between nursing staff and supportive staff.

* by using principle of authority, the nursing officer can solve this.

* and supportive staff should be maintain principle of line of authority here.

Q no 2. Answer :

Systems theory:

Systems theory includes : input,process, outputs or feed back.

In these scenario input: is the nursing officer can know the work of the supporting staff in outpatient department, and decide the staff how many members should keep there and assigning work to them.

* here inputs through material or human resources.

* transformation process or Process means while doing the work by supportive staff and nursing staff she must have coordinate how to work effectively.

* here they will use the technological and managerial processes.

* Out put means at last results must be evaluate, whether it is currect way or not.

* here out puts means finished goods in the environment.

* feed back means reactions from the environment, And get feed back from them.

Compare with setted goals.

Q. No 3. Answer :

It is a relationship between organization processes and characteristics of the situation.

Contingency theory includes internal and external environmental approaches.

* internally labour, money, material and equipment., here according to their abilities and skills and need the nursing officer can assign work to them.

* external means creating a challenge environment, here nursing officer can create challenge environmenta among nursing staff , or supportive staff like you can able to do any work, and you have that capacity.

* and we will give a appraisal for your performance, like that she create the challenge environment.