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The HIM Department has a policy of no personal phone calls. You know that employees make...

The HIM Department has a policy of no personal phone calls. You know that employees make short calls to let family know they are working late and the like. Pam has begun to spend a lot of time on the telephone discussing personal business. You know she is going through a divorce, but employees are starting to talk.

How would you discuss the situation with Pam?

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Answer #1

Since Pan has a personal problem and is going through very rough situations, I would give sympathies for what was happening but violation of policies will not be tolerated.

To rectify the mistakes I would talk to her and explain the whole policies and how they should be followed and if not followed what were the punishment of the violations. I would tell her that other employees have started to talk about her behavior and she wanted to take a leave or two she can but she can't talk over the phone once in 5he office.

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