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What is designed to aid analysis of sales, target the most profitable customers, and manage the sales force? O A. Supply chai

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Answer: D. Customer Relationship Management (CRM) software

Explanation: Customer Relationship Management software contains the information about the customer including the sales detail, past history, behavior, etc. This can be analysed to improve the relationship with the customers. CRM is essential in retaining the customers and to improve the sales among the customers, to identify the potential customers, etc.

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