Question

THE SPIKE IN THE NUMBER OF COVID-19 CASES IN GHANA HAS DRAWN THE ATTENTION OF GOVERNMENT AND OTHER STAKEHOLDERS ON THE NEED TO DEPLOY MORE CONTACT TRACERS TO IDENTIFY POTENTIAL AND ACTUAL COVID-19 VICTIMS.AS A STUDENT OF HUMAN RESOURCE MANAGEMENT, WHICH TRAINING METHOD(S) OR TECHNIQUE(S) WOULD YOU RECOMMEND TO GOVERNMENT TO USE IN TRAINING THE CONTACT TRACERS. PROVIDE JUSTIFICATIONS TO SUPPORT YOUR CHOICE(S)

Answer 1

As given in the scenario, spike in the number of covid-19 cases in Ghana has grabbed the attention of government. Now, it is important to identify or trace potential and actual patients of covid-19 to control the infection in the country. For this purpose, contact tracers are required and it is also very important to train them. There are various training methods and techniques in human resource management which are as following:

• Case study
• Job rotation
• Job shadowing
• Internship
• Games based training
• Mentoring and Apprenticeship
• Lecture
• Programmed instruction
• Role modelling
• Role play
• Stimulus-based training
• Simulation
• Team training

As asked in the question we will discuss some possible training methods which may be useful in the given situation. Training methods which may be useful, are as following:

1) Team training

• This training method is very important from team working point of view.
• Team training has an important goal to connect a team.
• This training method focuses on team instead of focusing individuals.
• Team training is used to make the team members more engaged in their training and work.
• In the given situation, team work is very important and according to the requirements engagement in work is the demand, so team training may be used.

2) Simulation

• Simulation as a training method is important where training is costly or dangerous in real life situations.
• Simulation is a safe way to let the trainers practice because in the real life situation it may be dangerous for trainers to practice.
• In the given situation, simulation may be used as a training method because real life testing should be done by trained people only.
• Simulation can provide safe environment for the training of contact tracers.

3) Role play

• It is very important to practice after learning especially in crucial situations.
• Role play as a training method can be useful where after learning practice is important.
• In role play trainers can practice in a personalized and simulated situation.
• If done properly, role play can give trainers best practice by which they can save themselves by serious consequences.
• In the given situation, best practice after learning is important due to the serious potential consequences of covid-19, so role playing may be used.

4) Lecture

• In order to provide initial knowledge about a topic or situation, lectures as a training method may be used.
• Basic knowledge about the situation is very important in order to deal with the situation perfectly.
• In the given situation, basic knowledge is important due to the seriousness of situation, so lectures may be used to give knowledge about covid-19 to the potential contact tracers.

5) Job rotation

• Job rotation as a training method is important where employee motivation and commitment is required.
• Job rotation as a training method is useful for people who want to or required to develop their skills further.
• Job rotation is also important for promotion in career.
• In the given situation, many contact tracers may be from medical background, so job rotation can help them to learn new skills and get the promotion in future.

6) Case study

• Case study as a training method is important in situations where trainees have the core knowledge but still training is required.
• Case study is a low cost method and very popular especially in the fields of law, counseling and medicine.
• Similarly, in the given situation, tainees may have some basic knowledge about medical support but they still need special training about the real situation.
• Case studies can be used to give them extra knowledge and training.

So, these are some important training methods that can be used in order to train contact tracers in Ghana. These training methods are suggested and recommended because in the situation of covid-19, it is very important to give theoretical and practical training both to the trainees in order to make them perfect in service.

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