Question

Interview QUESTION

1. Describe a time when you attempted to improve a process or procedure and you were met with resistance. How did you handle it?

2. Tell me about a time when your diplomacy skills were really put to the test.

Answer 1

1.As the new teaching assistant at the institute, I wanted to incorporate some new ideas in the curriculum to increase student participation and learning. My professor was initially reluctant to these ideas, since the previous system was successful for years. However, I convinced him with evidence and facts that having more laboratory work and presentations every week will help the students. I outlined the structure of the course and persuaded him to let me do this. Fortunately, it was a success.

2.While working as a process engineer, I worked very closely with a colleague who was very knowledgeable and productive in the office. Whereas I was more proactive and assertive, he was more reserved and did his own thing in his own way. I did not want to tell him to be more assertive because he was very good at what he was doing, doing it his own way. I toned down my type A personality traits and made him aware that although we were quite different, we could get along and get the job done.We successfully completed all projects and developed a good friendship.