Question

All of the following are true regarding the S-Q-I-P approach to value except:

Group of answer choices

Due to tradeoffs among these factors, firms cannot be expected to be market leaders in all areas

Firms are expected to meet acceptable thresholds with respect to each S-Q-I-P dimension

A change of emphasis on S-Q-I-P elements can clarify or expand a firm's value proposition

The quality factor must reign supreme in value-creating firms.

Answer 1

The quality factor must reign supreme in value-creating firms is not true regarding the S-Q-I-P approach to value. The true statement in this regard is the service factor must reign supreme in value-creating firms.

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