Question

Source of Conflict Role ambiguity Disagreements over goals Scarcity of critical resources Differences in perceived status Task interdependence Personal preferences Description Lack of clarity or understanding of who does what, or real overlap in roles Absence of clarity or agreement on vision or goals Key resources, such as equipment and staff, are scarce Members treat each other differently based on status Interdependent members must rely on other members, and things do not always go as planned Team members may dislike other members for their personal characteristics, such as religion, political views, appearance, or behavioral idiosyncrasies

Consider the sources and types of team conflict (Tables 11-1 and 11-2). Answer the following questions about a time when you served on a healthcare team (2 paragraphs). Compose your paper in MS Word.

Describe the source of conflict on your team.

Give an example of the type of conflict, whether relationship, task, or process and the result of the conflict on the team’s goals and activities.

Consider the five methods of conflict management, including avoidance, accommodation, collaboration, compromise, and competition. Answer the following questions (2 paragraphs).

With which method do you have experience in managing team conflict? What was the result?

Which method would you like to try on your next healthcare team, and why?

“Unfortunately, sponsorship is often undeveloped or even unrecognized in clinical settings, especially among clinicians who are functioning in a hierarchy but prefer to think that they are not.”

To what extent do you agree or disagree with the following quote from Chapter 12? Provide your rationale (1 paragraph).