Question

PROJECT 1: ORGANISATIONAL LEADERSHIP QUESTION 1 (60) In most organisations, people issues usually take up most of the management's time, since managers have to resolve problems relating to issues such as performance contracts, conflict between employees, motivating the workforce and keeping subordinates informed. 1.1 Discuss in detail, with the use of examples, FIVE (5) general traits or personality characteristics that individuals in a business, including managers', fall within. (20) 1.2 The individual's satisfaction with various aspects of his or her job can affect morale. Satisfaction is the individual's emotional and evaluative feelings towards various dimensions of the job. Discuss in detail, with the use of FIVE (5) examples, dimensions of job satisfaction. (20) 1.3 Consumers continually go through individual learning processes, which evolve and change as a result of newly acquired knowledge. Discuss in detail, with the use of examples, FOUR (4) elements of learning. (20) . Project Guidelines Your assignment should include a Table of Contents page. Text: Font: Arial or Times New Roman (12), Spacing: 1.5 lines All text must be justified at each margin. The length of your answers to each question should be in line with the mark allocation. Your answers must include any theories, charts, tables or exhibits necessary to support your analysis and recommendations. Ensure that the readings are not merely reproduced in the assignment without original critical comments and views References - At least 8 academic sources of reference must be used. These include textbooks, journal articles and internet sources that are relevant to your field of study. Academic sources do not include Wikipedia and blogs). The MANCOSA study guide must not be used as a source of reference. You must include Reference list at the end of your assignment. Information quoted/paraphrased from sources listed in your Reference list must be referenced in-text. The Harvard system of referencing must be used. It is imperative that students proof read and edit their assignments prior to submitting them. Assignments must be free from errors and of a professional standard.

kindly assist:

Answer 1

Answer 1.1:

Five general characteristics within which an individual and a manager fall within are discussed below:

1. Emotional: all individuals are emotional in nature, however, only the degree up to which they are emotional differs. A person can be highly emotion. Managers or the individuals who are highly emotional are mainly focused and concerned for the development of relationship among and with the team members. Individuals who are less emotional are generally task oriented.

2. Openness: individuals can be open and transparent in their expression and activities. Such individuals tend to disclose all the things among their peer group and they do not keep secrets. Closed nature of individuals does not share all of the things rather they like to talk less or they keep secrets.

3. Agreeableness: This trait defines an individual whether he like to agree with the views of other individuals or do they indulge into conflicts.

4. Extroversion/introversion: a person can be extrovert; meaning he speaks up what he feels or he would be introvert; means he keep quiet and prevent himself for speaking up the issues.

5. Neuroticism: This is a state that defines the person who are more likely than average to be moody and to experience such feelings as anxiety, worry, fear, anger, frustration, envy, jealousy, guilt, depressed mood, and loneliness.

Answer 1.2:

Five dimensions of job satisfaction:

1. Engagement: an individual can be highly engaged with his job if he finds that the job is challenging and will lead him to his desired goals.

2. Respect: A person finds a job to be respectful if it is valuable for the development of the organisation. For example, a manager’s job is considered to be respectable than the job of the peon.

3. Fair compensation: a job is supposed to be fairly compensating if it provides the basic payment that is prevalent in the market.

4. Motivation: a job is considered to be motivating if it provides a fair amount of challenges and helps a person in attaining his goal.

5. Recognition: a job is highly valued by the individual if it provides recognition to the individual in the form of monetary and non monetary benefits.

Answer 1.3:

Four elements of consumer learning:

1. Motivation: unfulfilled needs motivates consumer to search for the new product that could satisfy his needs. This leads to the learning of the individual for different products.

2. Cues: cues are the stimulus that guides the customer towards a particular attribute of the product. Cues also act as a learning element for the customer.

3. Response: response is the reaction to the cue. This leads to the learning experience for the consumer on how he reacts for a particular cue.

4. Reinforcement: it helps the consumers in understanding the set of behaviours that leads him to the particular action and reaction.