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What would be the best process improvement idea from the following proposals. assuming an unlimited demand?...

What would be the best process improvement idea from the following proposals. assuming an unlimited demand?
A. Increase check-in capacity
B. Increase the pay for the receptionists
C. Hire more physicians
D. Move some work from the receptionist to the checkout clerk
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Answer #1

​​​​​​C. Hire more physicians

Hiring more physicians in simple words translates to increase capacity to serve customers or to see patients. If there are more physicians the waiting time to get treated by the physicians will be reduced and hence there'll be an overall process improvement since it is the process step that takes the most amount of time.

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