Describe the nature of operations management in the following organizations. In doing this, first describe the operation process of the production system. Second, identify operations decisions.
• A paper manufacturing
• An internal design office
Operation Strategies
Operation strategies drive a company's operations, the business that produces and distributes goods and services. Operation strategy underlies overall business strategy, and both are critical for a company to compete in an ever-changing market. With an effective ops strategy, operations management professionals can optimize the use of resources, people, processes, and technology.
Operation Process of the production system - A Paper manufacturing
The stock passes through one or two headboxes onto the paper machine. The paper web is formed from the headbox onto the wire and is dewatered primarily by gravity and suction/vacuum. Further dewatering by mechanical means occurs in the press section, where water is taken out of the sheet by pressing between felts. The final drying takes place in the drying section of the paper machine, where the sheet runs against steam-heated cylinders to get its absolute dryness of 91-93%. The collected water is reused for diluting the thick stock coming from the stock preparation.
Identify operation decisions - A paper Manufacturing.
To provide for efficient adjustment or variation of systems capacity, to match demand level changes
To eliminate or reduce the need for such adjustments in system capacity
maintaining excess capacity
reducing or smoothing the effect of demand level fluctuations by:
fixing an upper capacity limit, and beyond that expecting either loss or trade or customer queuing and reduced service
sing output stocks to absorb demand level fluctuations.
Designing the operation system or its layout
Managing the operation system
improving the operating system.
Operation Process of the production system - An Internal design office
sales Forecast
preparation of Production budget
the practice of detailed drawing by the engineering department
Production planning
Production control
Inspection and quality control
evaluation of production system
Finished goods
Dispatch to customers
Identify Operation decision of - An internal design office
The decision about goods and services
Quality management
process and capacity design
Location
Layout design and strategy
Human resources and job design
Supply chain management
inventory
Scheduling
maintenance
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Production and operations management involves three main types of decisions that are made at three different stages. The final stage of operations management focuses on: