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Four employees at a fast-food restaurant each perform one of the four activities in serving a...

Four employees at a fast-food restaurant each perform one of the four activities in serving a customer: greet customer, take order, process order, and deliver order. The processing time for each activity is given as follows:  

Activity Processing time per customer
Greet customer 2 seconds
Take order 30 seconds
Process order 60 seconds
Deliver order 5 seconds

60 seconds

35.75 seconds

143 seconds

97 seconds

Assume demand is unlimited. What is the total idle time?

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Solution:

Here,

Hence,

Hence, Option C

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