A certain small grocery store has a single checkout stand with a full-time cashier manning it. Customers arrive at the stand randomly (i.e. Poisson input process) at a mean rate of 30 per hour. When there is only one customer at the stand, he is processed by the cashier alone, with an expected service time of 1.5 minutes. However, the stock boy has been given standard instructions that whenever there is more than one customer at the stand, he is to help the cashier by boxing the groceries. This reduces the expected time required to process a customer to 1 minute. In both cases, the service time distribution is exponential.
a) Specify the arrival rates and the service rates.
A certain small grocery store has a single checkout stand with a full-time cashier manning it....
17.6-9. The Friendly Neighbor Grocery Store has a single check- out stand with a full-time cashier. Customers arrive randomly at the stand at a mean rate of 30 per hour. The service-time distribu- tion is exponential, with a mean of 1.5 minutes. This situation has resulted in occasional long lines and complaints from customers. Therefore, because there is no room for a second checkout stand. the manager is considering the alternative of hiring another person to help the cashier by...
Pete's Market is a small local grocery store with only one checkout counter. Assume that shoppers arrive at the checkout lane according to a Poisson probability distribution, with an arrival rate of 9 customers per hour. The checkout service times follow an exponential probability distribution, with a service rate of 15 customers per hour. The manager’s service goal is to limit the waiting time prior to beginning the checkout process to no more than five minutes. Also the manager of...
Pete's Market is a small local grocery store with only one checkout counter. Assume that shoppers arrive at the checkout lane according to a Poisson probability distribution, with an arrival rate of 16 customers per hour. The checkout service times follow an exponential probability distribution, with a service rate of 20 customers per hour. The manager’s service goal is to limit the waiting time prior to beginning the checkout process to no more than five minutes. Also the manager of...
Susan Shere's grocery store has noted the following figures with regard to the number of people who arrive at the store's three checkout stands and the time it takes to check them out: Arrivals/Minute 0.4 0.3 03 Frequency 0.1 02 03 0.4 Service Time (mieute) Simulate the period. Start at tirne . 0. (nkte. Assurme ยาย random number nerva, begins or 0, and onds of 00. ubilization of the t pner a hmbers 5,56.34,61,27, 0 50, an 3 Recore the...
56) One employee is in charge of the following activities at a refreshment stand: Activity Greet customer Take order Process order Print receipt Activity Time per Customer 5 seconds 25 seconds 1.5 minutes 30 seconds If demand rate is 20 customers per hour, what are the flow rate (in customers per hour), utilization, and cycle time (in minutes per customer)? A) 20, 0.83, 0.05 B) 24, 1, 0.04 c)20,0.83, 3 D) 24, 1,25 57) Patients are arriving at a clinic...
U.S. Supermarkets Look Beyond Standard Self-Checkout Service back in time to build cus New York-(Dow Jones) While some supermarkets are stepping tomer service, ot experience. hers see new technology as the path to higher sales and a better customer Albertsons LLC, operator of roughly 200 Albertsons stores in the southern and west elf-checkout system in the 100 stores that have them, revert- ing to traditional, cashier-run lines by August. The Boise, Idaho-based chain said its customers have missed the one-to-one...