Question

1. The maximum number of customers that can be serviced at a bank is known as...

1. The maximum number of customers that can be serviced at a bank is known as the bank’s

(a) Customer Service (b) Queue Service Level (c) The Capacity (d) Facility Output

2. The decisions that are related to how a product is manufactured is known as

(a) Facility Location (b) Capacity Management (c) Scheduling Management (d) Process Design

3. The set of decisions that deal with managing relationships with a firm’s suppliers is known as

(a) Logistics Management (b) Supply Chain Management (c) Capacity Management (d) Inventory Management

4. The set of decisions that are related to upkeep of the quality of their resources, machines, and processes is known as (

a) Logistics (b) Process Management (c) Supply Chain Management (d) Maintenance

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Answer #1
  1. (c) The Capacity of the bank refers to the maximum number of customers that can be serviced at a bank. Whereas other terms don’t apply in this case.
  2. (d) Process Design is the term used for the decisions that are related to how a product is manufactured.
  3. (b) Supply Chain Management refers to the set of decisions that deal with managing relationships with a firm’s suppliers. Whereas the remaining ones being used in other aspects.
  4. (d) Maintenance is the term used for the set of decisions that are related to upkeep of the quality of their resources, machines, and processes. This is one of the most important parts of any company’s resources, machines, and processes.
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