Conflict refers to the situation or circumstances where individuals or group has difference in opinion which remain unresolved.
The five styles of conflict management are as follows:-
Accommodating – It means being cooperative and adjust to the situation by neglecting their own point and allowing the other party to put forward their point and agree to it. This result from the lack of assertiveness. The style is effective if the person wants to keep the relationship good with the other person or if the other person’s point is better than his own. Example - Employees agreeing with the management to work extra hours without extra pay.
Avoiding – It means ignoring the conflict and not being serious about resolving it. The person does not participate in the problem-solving with the thought process that it will go away on its own. So the differences between the parties are never resolved. Example - Manager avoiding the conflict between employees and coming up with the solution without proper investigation just to meet the target on time.
Collaborating – It means coordinating and cooperating with the other party to resolve the issue. This is done by understanding the viewpoint of the other party, expressing their own concern and come to a solution that is taken on a common ground. This creates a sense of satisfaction in both the parties and gives rise to a win-win situation. Example - Employees collaborating with the management to work extra hours to meet the deadline and get extra pay.
Compromise – It means coming to a solution which is partially satisfactory for both the parties. The only focus is to come to an intermediate solution by understanding each other’s concern. This is the lose-lose approach as both the parties are not satisfied completely with the solution. Example - Employees compromising with the management to meet half of the target by doing overtime.
Competing – It means being assertive to prove your point right without cooperating with the other party. This approach is appropriate in emergency situations and people are ready to support your decision. This is a win-lose situation as the other party’s viewpoint are not considered. Example - Management making the employees work extra hours to meet the deadline and also during weekends and compensating this by providing extra leave.
The best team meditation technique is negotiation done based on collaborative technique. It is the process in which the parties involved in conflict meet in order to resolve their differences and come to an agreement. Negotiation is an important technique to resolve concern and resistance.
The things that encourage me to have more collaborative style include:
The best way to deal with people who have different style of conflict resolution include:
It is important to communicate effectively, cooperate with the parties, listen appropriately, focus on the goal, identifying the issue and evaluate effectively. This is the best conflict resolution technique because it creates win - win situation for the parties.
Conflict should never be avoided in an organization as this may affect the performance of the individuals and also the organization. Conflict plays very important role in change in an organization which should be taken in a positive way for the growth and development of individual or organization.
Conflict should be managed in such a way that it should result in profitable outcome. Managing conflict is the best practice rather than stopping it. It helps in building self-esteem, creates opportunity for people and also encourages people to grow.
What is your preferred conflict resolution style? What would encourage you to have a more collaborative...
LTE 8:37 Discussion Question - Conflict Resolution Discussion Board Question: Conflict is an experience that everyone at some point in time will have to face. And how that conflict is managed will be based on your prior experience, your coping mechanisms and strategies Discuss how you handle conflict difficult people and how you handle anger. Identify the conflict resolution style that you have used in the past and how it helped or did not help your experiences in conflict resolution...
team project question How do you handle conflict? What are your suggestions for conflict resolution? Is it effective? Research at least two conflict resolutions, and compare them to yours. This assignment should be at least two pages
What conflict resolution techniques do you believe would be the most effective in a cross-departmental or cross-function team? How would you alter these techniques for a virtual team?
What is your social style at work and how does it affect your work habits? Do you have different social styles depending on where you are and what your role is? For instance, do you have a different style at work with your co-workers than you do with your supervisors? Do you have a different style at work then home? How has your style been successful? What do you feel like you need to change? How do others view your...
In a 250-300 word response, describe a conflict situation you have experienced in the workplace. Explain the impact that the communication process played in resolving or escalating the conflict? What was the resolution? If positive, how could you incorporate that conflict resolution style in your communications? If a negative result, what recommendation could you make to improve the communication process. Use references to support your findings.
As a leader faced with a conflict resolution scenario in the workplace, how might you help people understand the importance of actively listening to the other person? So often, people are "stuck" in their own thoughts, perceptions and ways that they do not "actively" listen to anything or anyone. How would you help others to break through that barrier?
Using that example discuss how it might have been solved more effectively using conflict resolution strategies.
A school counselor in a high school would like to try out a new conflict-resolution program to change aggressiveness in students. She first surveyed 16 students using a 20-item instrument to measure their levels of aggression (on a scale of 0 to 10, with higher numbers meaning higher aggression levels). One month after the conflict resolution program was implemented, the students were given the same survey. The data are listed in the table below. The school counselor/researcher has set the...
#1 Let's put it all together and build your toolkit for conflict resolution. Name a major trigger for you that can often cause conflict in one area of your life. (Ex: You feel disregarded or left out at work when your coworkers do not communicate with you.) Discuss how it makes you feel and what type of conflict you experience. #2 Discuss 3 strategies from ones we discussed in this course that you can use to resolve this conflict in...
Conflict - does not have to be a bad thing! Tell me about a time when you had to deal with conflict in the workplace (or in school) and how you handled it? What was the resolution? After reading lesson on '',reflecting on the situation'', how could you have handled the situation differently? Ensure that your response is written in paragraph form (minimum 350 words)