Question

Using that example discuss how it might have been solved more effectively using conflict resolution strategies.

Answer 1

Answer : most commonly used conflict resolution strategies will help the client to accommodate more effectively , some of those includes :

• Pause ,breathe and decide on next steps .
• Address the issue privately .
• Determine the most appropriate medium to deal with the issue.
• Create an opening For communication so that everyone can have their day.
• Use active listening techniques when addressing the conflict.
• Respect back your understanding of the issue .
• Use'I' statements to talk address any emotions or reactions to the issue.
• Lean into the silence in difficult conversations .
• Understand when it's out of your hands
• Follow up with a close out conversation ,email or call.