Question

Discuss in 500 words your opinion on what lessons should be learned from the 737 Max 8 crashes.

Include at least 3 quotes enclosed in quotation marks and cited in-line by reference to a list at the end.

Answer 1

I'm sorry I couldn't find any quotes, but i explained every other thing in a total of 510 words

The aviation industry is definitely not alone in its obligation to protect life safety. Many other critical industries come to mind including automotive, pharmaceuticals, and energy. So what are the broader business lessons from the Boeing 737 MAX 8 crashes and how might you consider similar situations at your own organization?

It is strongly suspected, although not fully confirmed in either case, that the crashes may have had something to do with a new automated anti-stall system, known as the Maneuvering Characteristics Augmentation System (MCAS). Boeing is facing accusations that it failed to properly inform airlines and train pilots on the MCAS, which does not bode well as it seeks to increase aircraft automation. The automation trend is not going away. It is being driven in part by the expected pilot shortage in the United States and in many emerging markets where the explosive demand for air travel is far outpacing the number of qualified pilots. Many companies are moving even further in this direction, including Boeing through its partnership with Uber Elevate to design autonomous flying taxis. Consider your business. This is a highly predictable risk for a company like Boeing and one for which they absolutely must have a solid plan in place. We can quantify the immediate business impact through the 8% fall in their stock price and also because it is likely that airlines will seek compensation for the grounding. There are some actions that Boeing can take. We have seen other companies bounce back fairly quickly from similar incidents through strong crisis management. The public can be remarkably forgiving when a business in crisis handles it well, and strong leadership from the CEO makes all the difference. Why did the Federal Aviation Administration (FAA) take longer than any other country to ground the Boeing 737 MAX 8 fleet here in the United States? It could be due to the reason they gave, which was that they did not see evidence of a potential link between the two crashes until new evidence surfaced about the Ethiopian Airlines crash. Perhaps, however, it’s because Boeing is an American champion with whom they work closely in partnership. So much work in safety, security, and technology development is done in partnership between the public and private sectors and this is often a good thing. Public-private partnerships are essential in keeping the public safe. However, it is important that there be clear lines drawn between regulators and industry partners and these close working relationships must not lead to breaches in oversight. We have yet to see what the conclusion will be in the investigations into the dual Boeing 737 MAX 8 crashes and the saddest part is that we may never really know. The incidents will undoubtedly have a lasting impact on Boeing as well as many airlines not least Ethiopian Airlines and Lion Air, and most especially on the families of those whose lives were lost. The aviation industry is facing a tough challenge ahead. The broader business lesson is that the worst can happen and it can happen tomorrow.