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How do your healthcare providers (e.g., hospital, emergency department, personal physician) keep you safe from being h...

How do your healthcare providers (e.g., hospital, emergency department, personal physician) keep you safe from being harmed by the effects of healthcare services? What could your providers do better to keep you safe?

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Ans) Strategies to enhance teamwork and communication can be successfully implemented in the acute care setting, and that they result in more efficient and effective communication. Because ineffective communication among health care team members contributes to patient harm and adverse events, interventions and implementation methods become instrumental in preventing negative patient outcomes.

- It provides the opportunity to develop, implement, and evaluate an educational program and interventions using multiple measures across diverse patient care units.

- Efforts to evaluate the strategies using additional measures are ongoing. Recommendations for future research include implementation of the strategies in different health care settings (e.g., outpatient clinics, rural hospitals, and nonacademic settings); integration of the strategies into simulation projects; longitudinal studies to determine the effectiveness and sustainability of the strategies over time; and utilizing specific patient-centered outcome measures and staff-related measures, such as satisfaction, recruitment and retention.

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