Please answer the following question in 375 word count in YOUR OWN words and please use references t to support your question.
You have been hired as an outside consultant for a large durable medical equipment and medical supply company. The company specializes in a wide range of medical supplies and equipment. Some of its most profitable offerings include hospital bed rental to private residents, wheelchairs, walkers, scooters, and other mobility equipment. However, the company has come to realize that competition is increasing and its market share is shrinking. The company noted that most of its customers are new customers, and very few are repeat customers. The company is concerned with customer loyalty. The medical supply company owner has asked you to develop a plan to improve customer loyalty.
Develop and defend at least 4 recommendations for the medical supply company based on your research on how to improve customer loyalty. Include a brief overview of how each recommendation would be implemented at the company.
Customer will return to another company for their purchases when the trust and expectations reduced in one company..there are some recommendations to avoid those incidence
1, Improve your customer experience
Satisfy the customer needs by improving on the experience, awareness and powers they prefer the choice..Explore your customer about your company success story it help them to trust with your manufacturing..
2, loyalty programs:
Another strategy to implement that reward the customer for their loyalty.. Encourage users to become repeated customer by targeting them with right loyalty programs by every purchases they made is valuable goods or services..
3, technology
Company products should focus on safety..medical equipment like wheel chair, Walker must have more features with advanced technology and safety recommendation it make customers are willing to buy the products..
4, valuable customers
Treat distributors as your valued customers.. understand your normal customer needs and offer them the help you can do.. company communication, culture and beliefs make Improve customer loyalty..
Please answer the following question in 375 word count in YOUR OWN words and please use references t to support your que...
Please answer the following question in 375 word count in YOUR OWN words and please use references t to support your question. You have been hired as an outside consultant for a large durable medical equipment and medical supply company. The company specializes in a wide range of medical supplies and equipment. Some of its most profitable offerings include hospital bed rental to private residents, wheelchairs, walkers, scooters, and other mobility equipment. However, the company has come to realize that...
Please answer the following question in 375 word count in YOUR OWN words and please use references t to support your question. You have been hired as an outside consultant for a large durable medical equipment and medical supply company. The company specializes in a wide range of medical supplies and equipment. Some of its most profitable offerings include hospital bed rental to private residents, wheelchairs, walkers, scooters, and other mobility equipment. However, the company has come to realize that...
Please answer the following question in 375 word count in YOUR OWN words and please use references t to support your question. You have been hired as an outside consultant for a large durable medical equipment and medical supply company. The company specializes in a wide range of medical supplies and equipment. Some of its most profitable offerings include hospital bed rental to private residents, wheelchairs, walkers, scooters, and other mobility equipment. However, the company has come to realize that...
Please answer the following question in 375 word count in YOUR OWN words and please use references t to support your question. You have been hired as an outside consultant for a large durable medical equipment and medical supply company. The company specializes in a wide range of medical supplies and equipment. Some of its most profitable offerings include hospital bed rental to private residents, wheelchairs, walkers, scooters, and other mobility equipment. However, the company has come to realize that...
Please answer the following question in 275 word count in YOUR OWN words and please use references t to support your question. You have been hired as an outside consultant for a large durable medical equipment and medical supply company. The company specializes in a wide range of medical supplies and equipment. Some of its most profitable offerings include hospital bed rental to private residents, wheelchairs, walkers, scooters, and other mobility equipment. However, the company has come to realize that...
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